1. COLLECTION OF PERSONAL DATA AND PROCESSING PURPOSES
Not providing certain compulsory information may mean that it will not be possible to manage your registration as a user or to use certain functionalities or services available through the Website.
The Data Controllers, shall use Personal Data for the following purposes:
1.1 To manage your registration as a user of the Website. The Personal Data you provide Us with shall be used to identify you as a Website user, and to give you access to its different functionalities, products and services that are available to you as a registered user.
1.2 The development, compliance and undertaking of the purchase contract for the products you have acquired or any other contract with Us through the Website.
1.3 Contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, regarding updates or informative communications related to the functionalities, products or contracted services, including Website security updates, when necessary or reasonable for their implementation.
1.4 Attend and manage your requests made using the available customer service channels in relation to the Website or the Physical Stores, as well as monitoring the quality of our service.
2. NEWSLETTER SUBSCRIPTION
If you authorize your subscription to the MELLOW Newsletter, We will provide you with information regarding our products and services, through different means as, among others, by email, any other equivalent electronic means of communication (such as SMS, etc.).
Subscription to the MELLOW Newsletter may entail using Personal Data to make personalized advertising related to our products and services available to you via email, SMS or any other of our own electronic media or those of third parties. With the aim of improving the service we provide you with, we hereby inform you that Personal Data related to your purchases at online or physical stores, tastes and preferences, may be used for the purpose of analysis, generating user profiles, marketing studies, quality surveys and improving our client interaction.
If you are a registered user, you can change your preferences related to the sending of these commercial communications through the My Account section.
You can also unsubscribe through the Website’s Newsletter section at any time, or by following the information we provide in each communication.
3. DATA PROTECTION RIGHTS
The Data Controllers undertake to respect the confidentiality of your Personal Data and to guarantee you can exercise your rights. You may exercise your rights of access, rectification, cancellation and opposition by sending an email to: firstname.lastname@example.org, indicating the reason for your request.
If you decide to exercise these rights, and if part of the personal data you provided was your email address, we would ask you to please specify this circumstance in your written request, indicating the email address from which you wish to exercise your right rights of access, rectification, cancellation and opposition.
4. OTHER NECESSARY USES OF YOUR PERSONAL DATA
It may also be necessary to transfer your Personal Data to the mentioned companies belonging to the TEXKOM s.r.o. or to third parties who provide Us with support services, such as financial bodies, entities that fight against fraud, providers of technological, logistical, transport and delivery services, customer services and/or services that analyze the transactions made on the Website with the aim of offering users sufficient guarantees in commercial operations, etc. By providing Us with your Personal Data on this Website, you are authorizing Us to process and share your information with said collaborators. Your authorization includes those cases where, for purposes of service efficiency, the providers may be located in the United States of America or other countries or territories situated outside of the European Economic Area, which do not provide the same level of data protection as that of your country, or, as the case may be, as that of the European Union.
5. INFORMATION ON COOKIES
Data of the last update 26.06.2019